Michael Dell is an Idiot, and other such ramblings...

No offense to the fine people of India, but I really hate this trend of outsourcing customer service to the southern Asian country. Not only are they paid shit wages to get shit upon, but the accent barrier only serves to increase the frenzy of already angry customers. It's so bad that I often catch myself wishing for someone with a Cockney accent just so I can understand what they are saying. Hell, sign language might even be an improvement.

Shame on you Dell! That's right, I'm calling you out Dell. Although you're based in Texas, I have never actually spoken with anyone who might remotely know where Texas is on the US map - and I've called more than my fingers and toes can count. It's strange that in a place with over a billion people, not one of them has ever been able to provide satisfactory help.

You may have guessed that I recently had to call Dell. They have again charged us a late fee when our bank statement clearly indicates they took our money well before the deadline. This isn't the first time this has happened, nor do I expect it to be the last. We bought a laptop from them almost three years ago, and I haven't had another I've loved quite like I've loved that one, but the customer service has been nothing short of abysmal.

Dell is kind of like a squirrel. It's so goddamn cute, but then it bites you and suddenly you're in the infirmary getting five agonizing shots in the stomach for rabbies. That's the last time you get any of my nuts.